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Mission & Philosophy

Our Mission

Our aim here at William Street Surgery and Hersden Surgery is to be both a patient friendly practice and also provide the highest level of patient care.

The Practice Philosophy

We believe in a National Health Service in which we, your family doctors, nurses and staff, play a key role in caring for the well-being of the individual and the community.

We value our patients’ dignity as people. Your consultations will be in comfortable, friendly and private surroundings.

We value our patients’ time. You will not have to wait long before we answer the telephone or get an appointment with your doctors. When you keep your appointment we will try not to keep you waiting long before you see the doctor. If we can save you a journey to the doctors, we will.

We value our staff. We have selected only the best and we know when our staff feel happy and valued they give the best service to our patients.

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